Hearthside Distributors Customer Reviews All Reviews

Online merchant for Hearth and Patio products including fireplaces, gas grill, smokers, gas logs, chimney products and mantels.

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Hearthside Distributors Reviews

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  • Gas Logs

    In 2006 I purchased a 18" propane gas logs from Hearthside to supplement my heat in the living room area. It has done a fine job over the years. To date I have had no problems with the logs. Every fall I turn on the propane & fire up the pilot lite. I have a remote start that has functioned very well & is very convenient. Ed Shattle Myrtle Beach, SC More...
    (Home Improvement)
    eshatt's Picture   eshatt    0 Comments   Comments
  • Handled problems promptly

    I believe that the character of an organization is measured by how well they handle problems, and Hearthside did well by that measure. Pre-sales support was good, and I ordered a patio heater and fireplace. The fireplace insert arrived and was fine, but the remote control was not what I expected. They promptly shipped me a new, different remote control. The patio heater that arrived was not the one on the web site. They promptly paid for the return and shipped the correct one. One of the parts arrived damaged. They had me take a photo of the part, went into their warehouse, and... More...
    (Home Improvement)
    roetzheimw's Picture   roetzheimw    0 Comments   Comments


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